Personal, patient computer support for home users and small businesses. No jargon, no bots — just real help from a real person.
Whether you're stuck on something simple or need serious tech help, I meet you where you are — no judgment, no rushing.
Fast, friendly help when things go wrong — or when you just want things to work better.
Setup, sync, and secure your devices and cloud services — and lock down your privacy the right way.
Learn at your own pace with a patient teacher who explains things in plain English.
Get your business online with a professional web presence that works for you.
From seniors learning the basics to small business owners tackling tech challenges — personalized support for every situation.
With a 35-year technology career spanning computer support, electronic design engineering, and software engineering, I bring real expertise — and infinite patience — to every session.
I hold a Bachelor's of Science in Electronic Design Engineering and have been working with personal computers since the early days of the IBM PC. I've seen technology evolve through every era — and I can help you make sense of where it is today.
I live in Petaluma with my wife Amy. When I'm not helping clients, you'll find me on the pickleball court, watching birds (I run birdingquiz.com), or around the table for a board game.
Electronics design, field service, and customer support management — decades of real-world IT depth that goes far beyond surface-level fixes.
No jargon, no condescension. I explain technology the way it should be explained — so you actually understand and feel confident.
You reach me directly — no phone menus, no chatbots, no "press 1 for support."
Don't just take my word for it — here's what clients have to say.
"He was incredibly patient and walked me through everything step by step. I finally understand how to use my computer without panicking every time something goes wrong!"
"Fixed my virus problem remotely in under an hour. Explained exactly what happened and how to avoid it in the future. Couldn't ask for better service."
"Finally someone who talks to you like a real person! Set up my new laptop, transferred all my files, and showed me how everything works. Highly recommend."
Life is too short to spend it battling technology. Let's fix it together.
📞 Call: 707-981-7017 💬 Text: 707-981-7017 jim@computercoach.guruNo problem is too simple or too complicated. Get in touch and I'll get back to you quickly.